Looking for a role where providing exceptional customer service is at the heart of what you do? Join our team as a Customer Service & Administrative Support professional! In this role, you’ll be the first point of contact for tenants, vendors, and team members while also supporting day-to-day property management operations behind the scenes. If you enjoy helping people, staying organized, and keeping things running smoothly, we’d love to meet you.
What You’ll Do:
Deliver friendly, responsive, and professional customer service to tenants, vendors, contractors, and team members.
Serve as a go-to resource for questions, requests, and follow-up communications.
Support property management operations by managing and tracking Certificates of Insurance (COIs) to ensure compliance and accurate documentation.
Assist with preparing lease agreements, addenda, and other property-related documents.
Maintain organized electronic and physical records, ensuring files are accurate and up to date.
Help coordinate tenant and vendor communications, including renewals, expirations, and document collection.
Provide administrative support including scheduling, correspondence, data entry, and general office coordination.
Assist with process improvements and special projects as needed.
What We’re Looking For:
2+ years of experience in customer service, administrative support, or office coordination.
Strong communication and interpersonal skills with a customer-first mindset.
Excellent attention to detail and organizational skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new software systems.
Real estate or property management experience is a plus, but not required.
Positive attitude, strong teamwork skills, and a willingness to jump in where needed.
We offer a supportive, team-oriented environment where customer service and collaboration are highly valued. This is a great opportunity for someone who enjoys building relationships, solving problems, and providing operational support that helps the entire team succeed.
What You’ll Do:
Deliver friendly, responsive, and professional customer service to tenants, vendors, contractors, and team members.
Serve as a go-to resource for questions, requests, and follow-up communications.
Support property management operations by managing and tracking Certificates of Insurance (COIs) to ensure compliance and accurate documentation.
Assist with preparing lease agreements, addenda, and other property-related documents.
Maintain organized electronic and physical records, ensuring files are accurate and up to date.
Help coordinate tenant and vendor communications, including renewals, expirations, and document collection.
Provide administrative support including scheduling, correspondence, data entry, and general office coordination.
Assist with process improvements and special projects as needed.
What We’re Looking For:
2+ years of experience in customer service, administrative support, or office coordination.
Strong communication and interpersonal skills with a customer-first mindset.
Excellent attention to detail and organizational skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new software systems.
Real estate or property management experience is a plus, but not required.
Positive attitude, strong teamwork skills, and a willingness to jump in where needed.
We offer a supportive, team-oriented environment where customer service and collaboration are highly valued. This is a great opportunity for someone who enjoys building relationships, solving problems, and providing operational support that helps the entire team succeed.
Compensation: $26.00 - $30.00 per hour
Rowley Properties, Inc.
Rowley Properties is a third-generation, family business who owns, develops and manages approximately 80 contiguous acres in downtown Issaquah. Unlike other developers, Rowley Properties is local and focuses only upon Issaquah – adapting and redeveloping their properties and business to serve changing community needs. Nobody knows Issaquah better than Rowley Properties.
Over the past 60 years, the family has transformed what was a former dairy farm into a robust, suburban center and destination where business, retail and hospitality thrive. But, our work will never be finished. Our properties are alive. They are living, breathing places that will need continued change. We want them to grow, we want to add things and we want them to become more beautiful, functional and special year after year. And they will get better as we work with the community over time to make these transformations happen.
Rowley Properties is an equal opportunity employer.
Rowley Properties is an equal opportunity employer.
Company Website: www.rowleyproperties.com
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